MAMEWorld Forums - The Loony Bin - Re: American Airlines flight attendant takes woman's stoller (more info)

In recent times, I would have guessed it was a satirical article piece by online site "The Onion", but these days nothing surprises me.

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http://www.rawstory.com/2017/04/american...ancisco-flight/

American Airline Employee Challenges Passenger to a Fight after hitting women (FULL VIDEO)

https://www.youtube.com/watch?v=z7aELfjABsk
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The video does not capture the initial moments of why the flight attendant got upset with the passenger.

*crosses fingers that Southwest airlines doesn't go downhill before taking a planned flight later this year*

More detail(s) of why things happened (ie: prior events not on captured on video).

I copied someone's post from DU political forum (ie not to be confused with our own DU ... Dumping Union ;-) in which that person had copied info from a thread post from TMZ web site.

If info is correct, the lady's (passenger) primary language isn't English, but the post that I read didn't indicate her language.....at least security wasn't involved or the security team would have treated her with the "riot act" response (ie: UAL flight incident).

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https://www.democraticunderground.com/10141758637#post41

Sun Apr 23, 2017, 06:42 PM

TMZ posted an account of what went down based on another passenger's account of what

happened. According to that account and accounts related by other passengers included in the comments section of the article, they blamed the Mother for the incident. That response is in the exerpt below. Other passengers concurred and also reported that the mother had been told at the gate that she had to check the stroller and that they had tagged it and told her to drop it off on the ramp. Instead she took it on board with her, pushing one stroller with a baby in it down the aisle with another baby on her hip (looked like twins from the picture I saw) while pulling a second stroller behind her. The male Flight Attendant whose is in question was originally in the rear of the aircraft and saw what was happening and approached her and told her that she needed to check the stroller, (according to passengers, it was a large doublewide stroller she was dragging) and he asked her to turn around to take it back up front. She began walking back towards the front of the aircraft and then stopped and refused to go any further. That's when the FA picked up the second stroller she was dragging and took it back up to the front boarding door and put it out on the ramp.

http://www.tmz.com/2017/04/22/american-airlines-video-stroller-mother-twins-employee/#disqus_thread

From a passenger named Eric from where the incident actually happened:

I was on this flight directly across the isle from the woman filming the video. This is what I observed: 1.) woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat. 2.) the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs. 3.) the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane. 4.) when they got to the front of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins. 5.) The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat. 6.) after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane. 7.) the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger. 8.) when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him. That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw: a.) if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him. b.) in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated. c.) I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.

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Edited by gregf (04/24/17 04:35 AM)