What I feel bad for are AOL members who still pay for it's service. So many of them don't realize or know that AOL membership and service is now free and has been free for the last few years. But I constantly read posts from AOL members thinking thinking that they have to pay a subscription to use AOL. They don't know that only premium members must pay. And with premium membership, they only have a few extra benefits such as free McAfee Antivirus subcription and free AOL Help from AOL employees. So it's not worth paying to be a premium member because there are many free antivirus/spyware programs available on the internet.