> Email" at the top of the Start Menu, I get an error message saying: > > "Access is Denied"
This may be worth looking at. Typically it means either a permission problem or the file is just no longer there. I would right click on the short cut and see where the executable is. The see if in that directory the mail program is still there.
> > and then another message saying: > > "The item you selected is unavailable. It might have been moved, renamed, or removed. > Do you want to remove it from the list?"
This could just be because it could not launch it. So it will try to remove the icon short cut.
> > Clicking on the "AOL Mail" at the top of the Start Menu is supposed to open the AOL > program and it's mail. But instead I get those error messages. > > I've detailed my problem very thoroughly and explained it as much as possible. I > really hope someone will know how to get AOL working as my default email? > > (My computer is Windows XP 32-bit)
If it is really boned up you may just need to find where it keeps its local email files and back those up. Then uninstall and reinstall the application. It is really acting like it is not even installed.
I may suggest something like thunderbird or one of the many email programs out there. Depending on how you set the aol email program up it may have just kept all of your email on the AOL server (dont know never used the AOL one). The reason I suggest that who knows how much longer AOL will be around. And like I said depending on how you set it up they may still have all your email and you want to get a local copy.
Unless you are using them to get online I suggest saving yourself some money and moving to a different (i.e. free) service. My dad for years paid MSN the same fee until I set him up with some free stuff (saved him 10-15 a month). Its probably a fine email program (prob a variation of the old netscape one).