> I don't mean to go against you, but that's not entirely true. There are other methods > as I have shown.
Don't interfere when the devs are trying to dumb things down. In this case, if he doesn't know IDE and SATA on sight, he shouldn't be attempting to dump the drive himself. Not a slam on him; many people happily use computers without popping the case open. It's safer for him and safer for the continued functioning of his game that he get someone else to do the dump.