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Qun Mang
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Reged: 12/12/03
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Re: HP => Incompetent repair techs?
04/15/11 06:22 AM


> I used to work for an authorized HP service center in the early 2000's. It was the
> local mom-n-pop computer chain, but they had paid to become authorized... so my
> suggestions are dated, but see below.
>
> Solutions:
> 1. Try walking it into your local HP authorized service center, even if you have to
> travel to the nearest Large City.
> http://h20465.www2.hp.com/gpl/search.aspx?language_code=en&country_code=us&SearchType=SSP
> This list isn't always up to date, you might be better off to use Google or call
> around to find a certified HP tech or service center.
>
> I know most are no longer authorized, but it's worth a shot.
>

Partner locater doesn't have ipaq as an option. Now that's old, as ipaq has been around for over ten years. Still, if I choose "Compaq tablet," something pretty close, it does list a bunch of places. I wonder who is still in business?

> 2. Try finding something else wrong with it (wipe out the software somehow?) and send
> it in, and ask to fix both issues.

Might as well crack the screen to make it an expensive repair for them if it comes to this. Hey, it's under warranty until the end of the year. Of course they'll just say it's not covered. I don't think we got accidental damage plans on this batch.

>
> 3. If it's nearly out of warranty: some warranties (probably not HP) permit getting
> it fixed locally, then submitting for reimbursement. But there's a risk you could
> never get repaid.
>

As mentioned above, I still have over half a year on the warranty.

> 4. Fuck the warranty and try to fix it yourself or fix it locally.
>

Now this is the way to do it. I just have about six in front awaiting repair- I'll probably end up taking the screens from the ones with misc. issues and put them on the three with broken screens- too expensive to replace screens. Hopefully the screens aren't soldered to the board- my fine motor skills are pathetic and I have destroyed more than one board as a result...

> - Stiletto

Thanks for the suggestions.







Entire thread
Subject Posted by Posted on
* HP => Incompetent repair techs? Qun Mang 04/15/11 01:17 AM
. * Am I the only one Hizzout  04/16/11 06:28 AM
. * Re: Am I the only one Qun Mang  04/16/11 06:45 AM
. * Re: Am I the only one Hizzout  04/16/11 06:58 AM
. * Re: Am I the only one StilettoAdministrator  04/16/11 07:32 PM
. * Re: Am I the only one Qun Mang  04/17/11 04:26 AM
. * Re: HP => Incompetent repair techs? keshbach1  04/15/11 07:59 PM
. * Re: HP => Incompetent repair techs? StilettoAdministrator  04/15/11 05:32 AM
. * Re: HP => Incompetent repair techs? Qun Mang  04/15/11 06:22 AM
. * Re: HP => Incompetent repair techs? StilettoAdministrator  04/15/11 07:34 AM
. * Thanks for the update Qun Mang  04/15/11 11:27 PM
. * Re: Thanks for the update msbhvn  04/16/11 02:24 AM
. * Re: Thanks for the update Sune  04/16/11 05:12 AM
. * Re: Thanks for the update msbhvn  04/17/11 02:58 AM
. * Re: HP => Incompetent repair techs? StilettoAdministrator  04/15/11 07:40 AM
. * Re: HP => Incompetent repair techs? DMala  04/15/11 05:20 AM
. * Re: HP => Incompetent repair techs? Moose  04/15/11 03:10 AM
. * Did you ask them if they had a 27B/6? GatKongModerator  04/15/11 01:33 AM
. * I want to laugh... Qun Mang  04/15/11 02:23 AM
. * Strange... GatKongModerator  04/15/11 04:59 AM
. * Re: Strange... Qun Mang  04/15/11 05:16 AM

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