I used to work for an authorized HP service center in the early 2000's. It was the local mom-n-pop computer chain, but they had paid to become authorized... so my suggestions are dated, but see below.
Solutions:
1. Try walking it into your local HP authorized service center, even if you have to travel to the nearest Large City.
http://h20465.www2.hp.com/gpl/search.aspx?language_code=en&country_code=us&SearchType=SSP
This list isn't always up to date, you might be better off to use Google or call around to find a certified HP tech or service center.
I know most are no longer authorized, but it's worth a shot.
2. Try finding something else wrong with it (wipe out the software somehow?) and send it in, and ask to fix both issues.
3. If it's nearly out of warranty: some warranties (probably not HP) permit getting it fixed locally, then submitting for reimbursement. But there's a risk you could never get repaid.
4. Fuck the warranty and try to fix it yourself or fix it locally.
- Stiletto
|
Index 
Flat 
Re: HP => Incompetent repair techs?
Reply
