I posted a reply before, & I've deleted it since (after reading your reply). The outrage comes from what is generally expected to be a service that isn't usually paid for (directly), just out of city taxes or whatever. It also seems very heartless that those firefighters could just sit by as that family's home was destroyed. I hope they can sleep at night... and I hope (for their sake) that not too many people know who they (the firefighters) are. Bureaucracy be damned! ...
Yet... I would wonder. If this wasn't a way to get more people to pay the protection fee. If not - it's a fine example... That's cold.
Where do you draw the line? What if someone doesn't pay an ambulance "subscription" fee? Do they have to be left to die?
ETA: Hmm... I wonder if someone else that had paid their "fee" could've waived it for the sake of that family's home?
If someone paid and didn't need it...? Or what about someone that paid the one time fee but is very very accident prone and they're on their 30th fire for the season. Are they still covered for all fires after having paid the one time fee?