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Hizzout |
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70's baby, early 80's child
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Reged: 02/05/04
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Posts: 4841
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Way to go Fisher Price
12/15/10 05:47 PM
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My wife ordered a doll house and some extras for it for our oldest daughter from Fisher Price's website and we found when it arrived that they had given us a duplicate set. The invoice showed it was charged to us as well.
My wife contacted them to tell them about the mix up. They refunded the charge and asked us to donate the duplicate item to a child or charity instead of returning it.
That's great customer service.
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Way to go Fisher Price
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