"Hello. Welcome to your insurance company. Briefly describe what you are calling about today"
House insurance
"OK, health insurance. Are you calling about medicare, medicaid, supplemental insurance, dental insurance, optical insurance, or some other kind of insurance?"
Some other kind of insurance.
"I'm sorry, I didn't get that. Are you calling about medicare, medicaid, supplemental insurance, dental insurance, optical insurance, or some other kind of insurance?"
Some other kind of insurance.
"I'm sorry, I didn't get that. Are you calling about medicare, medicaid, supplemental insurance, dental insurance, optical insurance, or some other kind of insurance?"
Some other kind of insurance.
"I'm sorry, I didn't get that. Let's try using your keypad. If you are calling about medicare press 1, if you are calling about medicaid press 2, if you are calling about supplemental insurance press 3, if you are calling about dental insurance press 4, if you are calling about optical insurance press 5, or if you are calling about some other kind of insurance, press 8."
8
"You are calling about some other kind of insurance. If this is correct, press 1. If not, press 2."
1
If you are calling about auto insurance press 1, if you are calling about motorcycle insurance press 2, if you are calling about renters insurance press 3, if you are calling about a personal articles floater press 4, if you are calling about flood insurance press 5, if you are calling about home owner's insurance, press 6, or if you are calling abo...
6
"OK. You are calling about home owners insurance. If this is correct, press 1, otherwise..."
1
"Home owner's insurance. Are you calling to make a claim? If this is correct, press 1, otherwise..."
2
"Other home owner's insurance question. If you are calling about an existing policy, press 1. If you would like to talk to a customer service representative about a new home owners policy, press 2."
2
"I'm sorry. You've reached us outside our normal business hours. Please call back again during normal business hours. Good bye."
> "Hello. Welcome to your insurance company. Briefly describe what you are calling > about today" > > House insurance > > "OK, health insurance. Are you calling about medicare, medicaid, supplemental > insurance, dental insurance, optical insurance, or some other kind of insurance?" > > Some other kind of insurance. > > "I'm sorry, I didn't get that. Are you calling about medicare, medicaid, supplemental > insurance, dental insurance, optical insurance, or some other kind of insurance?" > > Some other kind of insurance. > > "I'm sorry, I didn't get that. Are you calling about medicare, medicaid, supplemental > insurance, dental insurance, optical insurance, or some other kind of insurance?" > > Some other kind of insurance. > > "I'm sorry, I didn't get that. Let's try using your keypad. > If you are calling about medicare press 1, if you are calling about medicaid press 2, > if you are calling about supplemental insurance press 3, if you are calling about > dental insurance press 4, if you are calling about optical insurance press 5, or if > you are calling about some other kind of insurance, press 8." > > 8 > > "You are calling about some other kind of insurance. If this is correct, press 1. If > not, press 2." > > 1 > > If you are calling about auto insurance press 1, if you are calling about motorcycle > insurance press 2, if you are calling about renters insurance press 3, if you are > calling about a personal articles floater press 4, if you are calling about flood > insurance press 5, if you are calling about home owner's insurance, press 6, or if > you are calling abo... > > 6 > > "OK. You are calling about home owners insurance. If this is correct, press 1, > otherwise..." > > 1 > > "Home owner's insurance. Are you calling to make a claim? If this is correct, press > 1, otherwise..." > > 2 > > "Other home owner's insurance question. If you are calling about an existing policy, > press 1. If you would like to talk to a customer service representative about a new > home owners policy, press 2." > > 2 > > "I'm sorry. You've reached us outside our normal business hours. Please call back > again during normal business hours. Good bye."
Got a good chuckle.
I tend to get very shouty on those voice directory systems. "yes"..."Yes"..."YES"..."NOOOOOO!"